Hospitality Technical Support
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Guest Demand is commited to providing positive service experiences to your guests...
Network Monitoring
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State-of-the-art remote monitoring capabilities enable us to manage and minimize failures and ensure reliable networks for our clients...
Load Balancing/Multi-homing
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Mandatory requirement for major hotel brands including IHG, Starwood Hotels, LaQuinta Inn & Suites, etc.
- Round-the-clock HSIA Technical Support
- 24/7 monitoring and alerting system
- Remote network management
- HSIA documentaion and reporting
- Compliance with all hotel brands
- Training for Hotel Associates
- 24X7 Level III Support Services
- SLA and single point of contact
- Security policy management
- VPN Client support
- Bandwidth management
- Immediate call resolution
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